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What happens if we are delayed on route or planning to arrive late?

It is 100% your responsibility to contact the reception if you are going to arrive late. You will be given the opening times of reception and the phone number before you travel and we would ask that you call well in advance of the closing time to give the reception team time to leave keys for you in a safe place. Opening hours may be subject to change during the season and Erna Low cannot be held responsible if you do not arrange for the keys to be left for you.

Last updated Mon 31 Jan 22

Registered address:
Beech House,
Gatley Road,
Cheadle SK8 1PY

Company Number: 7821913

VAT Number: 127956971

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Travel aware, advice & safety

The Foreign, Commonwealth & Development Office have up to date advice on staying safe and healthy abroad. For more on security, local laws and the latest travel information, visit the FCDO Travel Aware website on www.gov.uk/foreign-travel-advice. The advice can change so check regularly for the latest information.